We're always here to help. Please feel free to get in touch with us at any time via email or phone regarding questions about your order or any other general questions, feed back or comments. You can contact us via phone Monday thru Friday from 9 am to 6 pm EST.
Returns & Exchanges:
Returns are gladly accepted. We are happy to accept returns or exchanges for any item– except custom designs or sale orders– that hasn't been used or washed and is still in the same condition it was sent.
Contact us within 10 days of receipt of your order to tell us the item[s] you would like to return or exchange and the reason and we will begin the paperwork for your return.
We do offer a 10 day money back guarantee on our products with all labels and original packaging should you not be satisfied with our products. You would simply need to pay for return shipping. Please make sure that items are well packed (additional packaging may be necessary) and insured for the full amount. A fee may apply to any order not received in good condition. All costs for return shipping are responsibility of the customer. Your return must be accompanied by your original receipt.
We recomend to inspect your purchase as soon as it arrives. Damage claims on shipped items must be made within 48 hours of package arrival. No claims can be made after 48 hours. If for any reason there is a damage or defect to your item, please notify immediately. You can call us or email us. Include subject in the body of your email.
Out of Stock:
We do our best to keep all our products in our website in stock, there be instances when an item you order may not be available, in this case, please notify us by email and we will tell you the expected ship date for your product.
We do have some of our products that need to be special ordered because we don't keep them in stock. in this case, the shipping time is indicated on the product information page.
All orders are usually shipped out within one week after order is made.
We do not ship to P.O boxes. All orders are shipped via US Priority mail shipping .
International shipments are sent using US postal service. All shipping costs are determined by the weight of the product you purchased. We offer free standard shipping on some products.
We love to heard from you send us an email to contact@agschic with your information and we will add your name to our contact list. You can received our monthly Newsletter, coupons sales, new arrivals, and much more...
agsChic Products are handmade and or silk-screened may have slight variations. These are not considered flaws. agsChic, andrelaCroc and agssignature.com are all properties of Advanced Graphic Studio Inc. All images, graphics, text and other content are protected by worldwide copyright and other proprietary laws and treaty provisions. You may not download (except where invited), reproduce, modify, publish, distribute, transmit, transfer, sell or modify any portion of this site without express written authorization from us.
6450 Collins Ave. Suite 308
Miami Beach FL, 33141